Car Sharing
Accessible round the clock nearer to your house, No need to tailor your schedule to meet the company's timing due to operating hours.
Rent only the hours you require from as short as 15 mins, rather than renting the minimum 24hours from traditional rentals. If more hours are required, you can even go up
to weekly rentals. Entire process is done at your own convenience with support only a phone call away.
Profile
Car Lite provides station-based car sharing islandwide. Rental can be as short as 15mins and as long as weekly rentals. We are a group of companies comprising
traditional car rental & leasing, car retailers, export/import, vehicle workshop, motor financing and insurance.
We aim to provide accessible hassle-free car sharing throughout Singapore for your selection, with a wide range of car models spread across the island for variety.
Our fleets are well maintained and regularly serviced to give our customers peace of mind, coupled with a 24 hours breakdown service assistance.
For a longer term rental & leasing, you can approach CL Leasing Pte Ltd, our affiliated company. Tailored packages catering to both
business and individual users, with durations ranging up to periods of 5 years. Brand new cars from multiple brands are also within reach with our value-for-money leasing packages.
FAQ
Requirements
Who is allowed to drive?
Only approved account holders will be authorised to drive. Additional drivers must be approved by Car Lite with written consent before driving.
Hirer's requirement
Singapore valid driving license, NRIC & proof of residency are required. For drivers below 22 years old and/or 2 years driving experience, certain cars will not be available. Drivers holding to a foreign driving license will be required to adhere to the following Traffic Police Regulations with To drive a vehicle in Singapore, you must possess a valid Singapore driving licence for the class of vehicle that you want to drive. This requirement applies to all citizens and permanent residents of Singapore and also foreigners who are residing in Singapore for more than twelve (12) months. Foreigners who reside here for less than twelve (12) months must possess a valid foreign licence and International Driving Permit (IDP) issued by an authorised body in their country of origin e.g. the Automobile Association (AA). If an International Driving Permit is not available, an official translation of your foreign driving licence in English is required. If you are from a ASEAN member country, you only need to possess a valid driving licence issued by your country’s relevant driving licence issuing authority in order to drive in Singapore.
https://www.police.gov.sg/resources/traffic-matters/getting-a-licence
Child Seat
No child Seat or booster seats will be available. Kindly bring along if you have passengers lower than the height of 1.35m, this is for the safety of all driver and passenger. More information can be found in the following link below.
GPS Navigation
No Navigation is provide, kindly utilize your Mobile Phones Map/Directional Navigation System.
Available for private hire use?
No our fleet of cars are without PHV decals and not meant for private hire use.
Fees
Payment
Rental & other charges will be deducted from your digital wallet, with top up amount value of $20, $50, $100, $200.
ERP, car park charges and fines
Car park charges, ERP and fines are all borne by you with the exception of the designated car park where the vehicle is stationed.
Mileage Fee *(Petrol Inclusive Tier(s) only)
Refer to Fleet & Prices Table for only certain tier(s) of cars is applicable and it includes both Singapore and West Malaysia travel.
When is Mileage Fee being charged?
Mileage Fee *(Applicable only for certain Tier(s), refer to Fleet & Prices Table) is being deducted from your E-Wallet after you end trip.
Security Deposit
Refundable security deposit of S$100 is require and refunded upon cancellation of account. Refund will be done within 10 working days. For drivers with less than 22 years old or/and 2 years driving experience additional security deposit of $200 applies.
Malaysia Entry
Chargeable @ $26.75 per Calendar Day (00:00 – 23:59) for all Tiers. **CDW is compulsory
What are the charges for topping up of my E-Wallet.
- Top up amount $10- $99, $1 fee applies.
- Top up amount $100 - $199, $2 fee applies.
- Top up amount $200 - $299, $3 fee applies.
Penalty Charges
Late Return
Late return charges will be imposed for every 15 mins late. Refer to the Charges Table.
Is there any Cancellation Fee?
Yes, for more than 48hrs prior to booking start time $0.80 cancellation fee applies. Between 48hrs - 24hrs prior to booking start time, 50% of booking rate. Within 24 hrs prior to booking start time, 100% of booking rate.
Vehicle Scratches and dents not involving another party
Repair charges applies. Refer to the Charges Table.
Smoking & Durian
Our entire fleet of vehicles are non-smoking. Refrain from smoking and entering the vehicle too, if smell of smoke or durian is found kindly report to [email protected] or 6769 7117 during office hours 9:30am – 6:15pm Mon-Friday. Refer to Charges Table.
Scratches are found by the next hirer after my booking, will i be charged?
Always take clear images of the vehicle on all 4 corners/sides during end trip to safe keep for at least 1 month to avoid disputes and charges.
If accidentally lock the key inside what do I do?
Key recovery service is require. Refer to the charges table.
Lost key?
Contact us immediately. Refer to charges table.
Insurance
Insurance Coverage
Comprehensive Coverage is inclusive with applicable excess to each accident claim or damage. If repair cost is less than excess, only repair cost is to be paid. Refer to Charges Table.
Traffic Offences
Any traffic offences received will be furnished with the main driver’s particulars accordingly.
CDW & PAI
CDW & PAI are able to be purchased during the payment pages as add-ons. This is to reduce the excess liability and coverage.
Accidents / Breakdowns
Accident
- Stay calm and contact ambulance if required.
- Do note move the vehicle and switch on the hazard light.
- Take multiply pictures with car plate of involved vehicles shown and the damages areas.
- Exchange particulars and contact number with the involved parties.
- Do not admit any liability and shift the vehicle to the side of the road if the vehicle is still in drivable conditions.
- Once safe contact us immediately via the emergency button found in your booking
- Assist us in any reporting and enquiries relating to the accident.
Breakdown. What do I do?
Log in, under booking look for and press the emergency hotline button to contact our 24/7 hotline service.
If it’s a minor accident not involving another party, will I be able to continue to drive?
Contact our hotline to ensure the car is in roadworthy condition. Only then you can still drive. Repair charges will apply.
I have scratched the vehicle, what should I do?
Contact our hotline and provide the damage pictures via email or whatsapp. Repair charges will apply.
Support
24/7 road side support assistance. Do note this hotline is only available during the rental period.
Process
Application
Strive to approve application within 1 to 2 business days. If there is any delay we seek your understanding.
Collection
Vehicles can be collected at the designated car park and specific level /decks on the car park. Log in and view your booking to find the deck number and lot number.
How early should I book in advance
First come first serve basis applies, we are unable to predict when the vehicle will be booked for your specified period as it is open for everyone to place a booking. Therefore, once your scheduled is confirm you should proceed with booking your desired vehicle.
How do I inform of going into Malaysia?
Malaysia entry add-on can be be found and selected before booking confirmation. Minimum booking hours for Malaysia entry is 6 Hours.
Extension
This is subjected to availability of the vehicle, so kindly check at least 1 Hour in advance and book the extension. This is to ensure ample time is set to return the vehicle to his designated spot so the next rental booking can be fulfilled without hiccups.
Will there be refund if we change the booking dates/ cancel the booking in advance?
Cancellation fees will apply, refer to Charges Table in T&C.
Belongings
Double check the entire vehicle for your belongs before ending the trip to ensure no lost items.
If the designated parking lot is taken when i return, what do I do?
Parked at the alternative lot indicated in your booking.
What happens if i return the vehicle 30 mins or 1 hour earlier before the booking ends?
No refund will be made for any early return of vehicle.
What is "Car Availablity"? How do I make use of it?
Car Availability displays the category availability for the days selected.
To make use of it, users would need to understand the meaning of the colors.
- Available
- All Cars are available at this time slot.
- Unavailable
- No Cars are available at this time slot.
- Limited Cars
- Some cars are available at this time slot.
- No Longer Available
- The schedule will not be displayed as the time has past, or this category is no longer available.
When Limited Cars are displayed, hover your mouse pointer over the time slots to see which car is available during that time.
Though the system will assign the car to you, it would be useful to understand which cars are available.
When cars are limited, there is a small chance that the system is unable to assign you as single car at the time that you need it. An example of such a scenario shown below:.
Petrol
Petrol
Petrol is inclusive for only Tier(s) with Mileage charge. Petrol card is found in the glove box. Only require to fill up the petrol before return of vehicle if petrol level is not more than 1/4 tank.
For Tier(s) with Mileage charge = $0, Petrol is fully borne by you and return of vehicle, petrol level must also be above 1/4 tank
If previous hirer return with petrol not more than 1/4 tank , do I have to do anything?
During your start trip, report with a picture of the petrol level. $15 will be credited and during return of vehicle petrol must be more than 1/4
How to use the petrol card? *(Applicable to only Tier(s) with mileage charge, Petrol Inclusive)
Approach any Shell petrol station. Unplug the dongle together with the petrol card, insert into the petrol pump, and key in the 4 digit PIN which can be found in your booking. Do note the PIN is constantly resetted, so do not memorise the PIN for convenience.
I can just use the card to pump full tank? *(Applicable to only Tier(s) with mileage charge, Petrol Inclusive)
Yes you can. Petrol card is only meant for the designated vehicle only. Charges and legal actions will apply for any misuse.
Can I use the Petrol card to pump in Malaysia? *(Applicable to only Tier(s) with mileage charge, Petrol Inclusive)
Petrol card does not work for Malaysia Shell Petrol Stations.
What Petrol does the car take?
For cars only take in unleaded petrol 95 and above. For commercial such as vans and lorries only diesel.
Miscellaneous
Referrals
Have a friend looking to rent from us. Refer and both you and your friend will get credits to be used for your rental. **T&C applies
Referral links must be used, and a initial minimum top up of $50 for the referred is required
Referral links must be used, and a initial minimum top up of $50 for the referred is required
Cleanliness
Exterior and interior cleaning will be done at a scheduled rate. Any cleaning during the rental period will be notified to the Main driver, and only exterior will be cleaned in these situations.
Pets/ Durian / Smoking
Strictly No Pets Allowed, smoking or carrying of durian or any items that will retain odour after your booking with any of our vehicle. Charges will apply.
When deactivate account, how will the deposit be refunded?
Deposit will only be refunded by cheque to the name shown in the NRIC registered.
Will the probation plates be provided?
Probation plates will not be provided. Kindly proceed to the nearest petrol station to purchase before you start driving.